Privacy Policy

Clients may provide source code, repositories, technical documentation, product designs, and other intellectual property so that we can build, review, integrate, or maintain software.

• Client source code and related intellectual property remain the client's property, except where a written agreement states otherwise
• We use client source code only as needed to perform the agreed work
• We do not use client source code to train public AI models
• We do not treat client source code as our own product, dataset, or marketing material
• Access to repositories and codebases is limited to the people who need it to deliver the engagement

Any tools, libraries, templates, or internal methods that Hayth AI independently develops may remain Hayth AI's intellectual property unless a written agreement assigns them to the client.

Some engagements require access to a client's existing software, infrastructure, or accounts. We request only the access needed to diagnose, design, build, integrate, deploy, or support the agreed system.

• Access may include CRMs, inboxes, telephony platforms, databases, cloud dashboards, internal tools, and related business systems
• We use client systems only for the purpose of the engagement
• We do not use client systems for unrelated sales, marketing, or product development
• When the work is complete, we remove, return, or disable access according to the engagement and the client's instructions

Where possible, we prefer limited, role-based, or revocable access rather than unrestricted administrator credentials.

Clients may provide passwords, API keys, tokens, certificates, or other credentials so we can connect systems, deploy software, or operate an integration.

• Credentials are used only to perform the agreed work
• We do not share credentials with unauthorized people
• We do not store credentials in public repositories, client-facing websites, or unsecured documents
• We prefer client-managed secrets, environment variables, and least-privilege keys wherever practical
• When credentials are no longer needed, we delete, rotate, or return them according to the engagement and the client's instructions

Clients remain responsible for rotating credentials after an engagement if their internal security process requires it.

Hayth AI may design, build, or operate AI agents and AI sales development systems that source leads, send outreach, qualify prospects, manage pipelines, or help move conversations toward meetings.

Depending on the system, this work may involve processing:

• Names, job titles, company names, email addresses, and other professional contact details
• Lead, campaign, outreach, reply, qualification, and meeting information
• Conversation content, notes, and status updates generated during outreach or follow-up
• Prompt, workflow, and decision-log information needed to operate the agent

AI agents and AI SDR systems are configured around the client's use case. We do not use one client's lead lists, outreach content, or pipeline data to operate another client's system.

Hayth AI may design, build, or operate AI voice agents, phone agents, and call-intelligence systems that handle spoken conversations, transcribe calls, detect intent, or extract follow-up actions.

Depending on the engagement, we may process:

• Call audio, recordings, and live or stored transcripts
• Caller numbers, timestamps, duration, routing, and call-outcome information
• Intent, qualification, booking, and summary data derived from a conversation
• Voice-agent configuration, prompts, and operational logs

Call recording, transcription, and related processing are performed only as part of the agreed service and in accordance with the client's instructions. Clients are responsible for any notices, consents, or legal requirements that apply to recording or monitoring calls in their jurisdiction.

Some systems we build connect to a client's CRM or similar operational software so that leads, properties, conversations, tasks, and follow-ups can move between tools without unnecessary manual work.

• We access CRM data only to the extent required for the integration or workflow
• CRM records remain the client's records
• We do not sell CRM data
• We do not use one client's CRM data to benefit another client
• Sync behavior, field mapping, and retained copies are defined by the engagement

We use information to operate our website, deliver our services, and communicate with you. This includes using information to:

• Respond to project inquiries and communicate about potential or active work
• Understand business requirements and design, build, deploy, and support systems
• Operate AI agents, automation, voice systems, integrations, and related software for a client
• Provide support, maintenance, monitoring, and improvements requested as part of an engagement
• Protect the security, integrity, and availability of our website and services
• Meet legal, accounting, contractual, and record-keeping obligations

We do not sell personal information. We do not use client project data as a public training dataset.

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

• Access to client information is limited to people who need it to perform the work
• Credentials, source code, and project files are handled through controlled channels rather than public posting
• We use secure transmission and access controls appropriate to the nature of the engagement
• We review access when an engagement changes, ends, or no longer requires a particular system

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to reduce risk and to respond promptly if a security issue is identified.

Hayth AI team members and, where needed, carefully selected contractors may access information in order to deliver a project. Access is limited to what is required for their role.

• People who receive access are expected to handle information confidentially
• Contractors are used only when needed for the engagement
• We do not provide client data to contractors for unrelated purposes
• Access is removed when it is no longer required

We retain information only for as long as needed to provide our services, complete an engagement, meet legal or accounting requirements, or resolve disputes.

• Inquiry and communication records may be kept as part of our business correspondence
• Project files, credentials, and system access are retained for the duration of the engagement and then removed, returned, or disabled according to the client's instructions and our operational needs
• Logs and diagnostic data may be kept for a limited period to support security, reliability, and troubleshooting

When information is no longer required, we delete it or take steps to de-identify it, unless a longer retention period is required by law or a written agreement.

We may use third-party tools to host our website, send email, store files, deploy software, provide infrastructure, or operate parts of a client system. Those providers process information only as needed to supply their service.

A client system may also connect to the client's own third-party products, such as CRMs, telephony platforms, inboxes, or cloud services. Those products are governed by their own terms and privacy policies.

We are not responsible for the independent privacy practices of third-party services that we do not control.

Our website may use cookies or similar technologies that are necessary for the site to function, remember preferences, or understand how the site is used.

• Essential cookies support core website operation
• Analytics information, if used, helps us understand traffic and improve the site
• We do not use website cookies to sell personal information

You can control cookies through your browser settings. Blocking some cookies may affect how the website works.

When Hayth AI processes information on a client's behalf, the client remains responsible for the lawfulness of that information and for the instructions they give us.

• Providing information they are authorized to share
• Obtaining any consents, notices, or legal bases required for their use case, including call recording and outreach where applicable
• Configuring their own accounts, permissions, and customer-facing disclosures
• Telling us promptly if access should be changed, limited, or revoked

We treat non-public client information as confidential. This includes source code, credentials, system architecture, business processes, and project materials that are not already public.

We do not disclose confidential client information except:

• To people who need it to perform the engagement
• To service providers who support our operations under appropriate confidentiality obligations
• When required by law, regulation, or legal process
• With the client's permission

If we become aware of a security incident that affects personal information we hold or process, we will take steps to contain the issue, assess the impact, and notify affected clients as required by law and any applicable agreement.

Notification will include the information we can reasonably provide at the time, without compromising the investigation or creating additional security risk.

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child, we will delete it. If you believe a child has provided information to us, please contact us at info@hayth-ai.com.

Hayth AI may process information in the country where you are located and in other countries where we, our team, or our service providers operate. Those countries may have different data-protection laws from your own.

When information is processed internationally, we take steps appropriate to the engagement to protect it in line with this Privacy Policy.

Depending on your location and the nature of the processing, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to object to or restrict certain processing.

To make a request, email info@hayth-ai.com. We may need to verify your identity before fulfilling the request. If we process information solely on a client's behalf, we may direct you to that client so the request can be handled in the correct system.

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page and post the updated Policy on our website.

The updated Policy applies from the effective date. Continued use of our website or services after an update means you acknowledge the revised Policy.

If you have questions about this Privacy Policy or about how Hayth AI handles information, contact us at:

Hayth AI

Email: info@hayth-ai.com